Chatbot

A Chatbot is an AI-driven tools capable of mimicking human-like conversations, primarily through text-based communication channels, although some can handle voice inputs. Leveraging advanced natural language processing (NLP) techniques, chatbots interpret the intent and context of user queries to provide relevant, coherent responses. This technology has become increasingly popular in customer service, support, and engagement applications, offering users instant access to information and assistance. Given their role in direct interaction with users, chatbots often handle personal information, which necessitates stringent data privacy and security measures to protect sensitive user data. The effectiveness of a chatbot depends on its ability to process and understand human language nuances, making continuous learning and adaptation a critical aspect of chatbot development.